Privacy & Terms

Wavly Inc take your privacy and trust very seriously, and we are committed to protecting your personal information in compliance with applicable data protection laws. This Privacy Policy explains how we collect, use, and disclose your personal information in connection with the provision of our software services.

Collection of Personal Information
We may collect personal information from you in a variety of ways, including when you sign up for our software services, create an account, make a payment, or use our services.

The data we collect depends on the products, services and features you use and may include the following:
● Name and contact data: we collect your name, email address, phone number, billing address.
● Authentication information: we collect passwords and security information used to authenticate and access accounts.
● Demographic data: we collect data about you such as your preferred country and language.
● Payment data: we or our third-party service providers collect the data necessary to process your payment if you make a purchase, such as your credit card number, CCV number, or PayPal account information.

Usage data
We collect data about how you and your device interact with our services. This includes data, such as the features you use, the items you purchase, and the websites you visit. This also includes data about your device and the network you use to connect to our services, including your IP address, device identifiers, regional and language settings. This includes information about other operating systems and software installed on your device. And it includes data about the performance of the products or services and any problems you have with them.

Location data
We collect information about your location in two ways. When you sign up for or purchase a product or service, we may require a billing address or country location. We may also obtain data from your IP address.

Content
We collect the content of your files and contact information as necessary to provide you with the services you use. For example, if you receive a message using Wavly hosted messaging service, we need to collect the content of that message in order to send it to your phone client, showing you, allows you to reply and archive it until you choose to delete it. Examples of this data include the contents of instant messages or documents, photos, music or videos you transfer using the Wavly's service. We also collect the content of the messages you send us, such as feedback and product reviews you write, or questions or information you provide to support customers. When you contact us, such as for customer support, chat sessions with our representatives may be monitored and recorded.

Use of Personal Information
We may use your personal information for the following purposes:
● To provide our services to you and to improve and personalize your experience with our services.
● To process your payments and to send you invoices and receipts.
● To communicate with you about our services, including to send you service-related announcements, updates, and support messages.
● To respond to your inquiries, complaints, and requests.
● To comply with applicable legal obligations and to protect our rights, property, and safety and the rights, property, and safety of our users and third parties.
We do not sell, rent, or lease your personal information to third parties. However, we may share your personal information with our service providers or partners who perform services on our behalf, such as payment processors or hosting providers. These service providers are bound by appropriate confidentiality and security obligations. We may also disclose your personal information if required to do so by law, or in response to a court order, subpoena, or other legal process.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Disclosure of Personal Information
We may disclose your personal information to the following categories of recipients:
● Our employees, contractors, and service providers who need to access your personal information in order to provide our services to you.
● Our business partners, affiliates, and third-party vendors who provide services to us, such as hosting, payment processing, and customer support services.
● Law enforcement authorities, government officials, and other third parties when we are legally required to do so or when we believe in good faith that such disclosure is necessary to comply with the law, to protect our rights, property, and safety, and the rights, property, and safety of our users and third parties.
● Other third parties with your consent or at your direction.

Business Operations and Compliance
Wavly is required to file reports with various administrative authorities, federal, state, or local. As a result, we can provide aggregated statistics on customers, sales, and traffic patterns. No reports or statistics include personally identifiable information. However, Wavly reserves the right to use personally identifiable information to investigate and help prevent illegal activity that could threaten either Wavly or any company associated with Wavly. In addition, upon appropriate request by a government agency, law enforcement agency, court, or as required by law, Wavly may disclose personally identifiable information.

Children
Our website is aimed at individuals of the majority or older age group in their jurisdiction that can run or operate a business. We do not knowingly collect information from children under the age of 13. If you believe your child has provided information to this website, please contact us using the contact link provided below.

Cookie Policy

Like many websites, we use "cookies" to help personalize your online experience. A cookie is a small file that is stored on your computer or mobile device by a website's server. Cookies cannot be used to run programs or deliver viruses to your computer.
We use cookies to:
● Remember your login details so that you don't have to enter them each time you visit our site.
● Analyze how our website is being used so that we can improve its functionality and content.
● Provide security for users and for our software as a service to function properly.
We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your computer or mobile device until they expire or are deleted. We may also use third-party cookies, such as those provided by Google Analytics or advertising networks, to gather information about your website usage and serve you relevant ads. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of our website's features. By using our website, you consent to the use of cookies in accordance with this Cookie Policy. If you do not consent to the use of cookies, please disable cookies in your browser or refrain from using our website.

Contact
If you have any questions about this Privacy Policy, please contact us via our web form

We’re here to help!

The best way to contact us is by using the Wavly Understood Chat App located at the bottom of the page.

This connects to agents in the backend who are also using the agent version of the Wavly Understood App.

In case, we are after business hours, remember to leave your contact info, so we can contact you back ASAP.

We do respond quickly. The more detailed your request, the less back and forth.

Our Partners Testimonial

Using Wavly App, a sharescreen app with video call, has transformed the way we interact with our clients. The seamless integration of screen sharing and video conferencing allows us to provide real-time support and detailed presentations without any hassle.

Roxanne Mustafa

Design Team Lead at VMware

Our clients love the convenience, and we've seen a significant improvement in our communication and sales processes. Highly recommend Wavly App for any business looking to enhance their customer interactions!

Jane Ashley

Head of Design at DocuSign

Lorem Ipsum is simply dummy text of the printing and typesetting industry.

Profile name

CEO / Creative IT

Lorem Ipsum is simply dummy text of the printing and typesetting industry.

Profile name

CEO / Creative IT